Privacy Notice

Last Updated: September 2026

1. Introduction

ENVIROVENT (PTY) LTD (“Envirovent”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that you provide to us.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, communicate with us, request information about our products or services, or otherwise interact with Envirovent.

We process personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

2. About Envirovent

ENVIROVENT (PTY) LTD is a provider of engineered air pollution control solutions for the mining, mineral processing, bulk materials handling and industrial sectors.

Our services include the design, manufacture, installation and commissioning of ventilation, dust and fume extraction systems, together with associated engineering and after-sales support.

Contact details:

ENVIROVENT (PTY) LTD
Website: envirovent.co.za
Telephone: +27 87 265 0014
Email: info@envirovent.co.za

3. Information We May Collect

Depending on how you interact with us, we may collect personal information including:

Your name and surname;
Company or organisation name;
Job title or position;
Email address;
Telephone or mobile number;
Information submitted through our website contact or enquiry forms;
Details relating to your enquiry, project or service requirements;
Correspondence and communications between you and Envirovent;
Technical information relating to your use of our website, such as IP address, browser type, device information and website usage information where applicable; and
Any other information that you voluntarily provide to us.

We aim to collect only the information reasonably necessary for the purpose for which it is required.

4. How We Use Your Information

We may process your personal information for purposes including:

Responding to enquiries submitted through our website;
Contacting you regarding our products, services or engineered solutions;
Preparing quotations, proposals or project-related information;
Providing products, services, technical support and after-sales service;
Managing existing and prospective customer and supplier relationships;
Communicating with customers, suppliers, contractors and other business contacts;
Improving our website, services and customer experience;
Maintaining appropriate business and administrative records;
Protecting the security and integrity of our website and systems;
Complying with applicable legal, regulatory, contractual and accounting requirements; and
Exercising or protecting our legitimate legal and business interests.

Where required by law, we will obtain appropriate consent before using personal information for a particular purpose.

5. Website Enquiries and Contact Forms

When you submit an enquiry through our website, the information you provide will be used primarily to respond to your enquiry and to communicate with you regarding the products, services or information you have requested.

Submitting an enquiry does not automatically subscribe you to marketing communications.

Please do not submit confidential, sensitive or unnecessary personal information through a general website contact form.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, security, performance and analytics.

Cookies are small files stored on your device that may help us understand how visitors interact with the website and improve the website experience.

Depending on the technologies used on our website, you may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where third-party analytics or other website services are used, those providers may process certain technical information in accordance with their own privacy policies.

7. Sharing of Personal Information

Envirovent does not sell or rent your personal information.

We may share personal information with trusted third parties where reasonably necessary for legitimate business purposes, including:

Website hosting and IT service providers;
Professional advisers;
Contractors and service providers assisting us in delivering our services;
Business systems and technology providers; and
Regulatory authorities, government bodies or law enforcement agencies where required by law.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality, privacy and security measures are maintained.

8. Information Security

Envirovent takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when submitting information electronically.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, meet our contractual and operational requirements, comply with applicable legislation, or protect our legitimate interests.

When personal information is no longer required, it will be securely deleted, destroyed or de-identified where reasonably practicable and appropriate.

10. Your Rights

Subject to POPIA and other applicable legislation, you may have the right to:

Request confirmation of whether we hold personal information about you;
Request access to personal information that we hold about you;
Request correction or updating of inaccurate or incomplete information;
Request deletion or destruction of personal information where legally permitted;
Object to certain processing of your personal information;
Withdraw consent where processing is based on your consent; and
Lodge a complaint regarding the processing of your personal information.

Requests relating to personal information can be submitted to:

Email: info@envirovent.co.za
Telephone: +27 87 265 0014

We may need to verify your identity before providing access to or making changes to personal information.

11. Information Regulator

If you believe that your personal information has been processed in contravention of POPIA, you may have the right to lodge a complaint with South Africa’s Information Regulator.

Further information regarding the Information Regulator and the complaints process is available from the Information Regulator’s official website.

12. Third-Party Websites

Our website may contain links to external websites operated by third parties.

Envirovent is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy notice of any external website before providing personal information.

13. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes to our business operations, website, technologies or legal requirements.

The latest version will be published on our website, and the “Last Updated” date at the top of this notice will indicate when it was most recently revised.

14. Contact Us

If you have questions about this Privacy Notice, the personal information we hold about you, or how your information is processed, please contact:

ENVIROVENT (PTY) LTD
Telephone: +27 87 265 0014
Email: info@envirovent.co.za
Website: envirovent.co.za